Pixl Creative

Terms & Conditions

Introduction

Welcome to pixlcreative.nz (the “Website”) By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you disagree with these terms, you should not use this Website.

Use of Services

You may use this Website and services for lawful purposes only. You may not use this Website or our services to infringe on the intellectual property rights of others, transmit harmful or illegal content, or engage in any other activity that violates these Terms and Conditions.

Intellectual Property

All content (the “Content”) on this Website, including but not limited to text, posts, logos, marks, graphics, files, materials, services, products, videos, audio, applications, computer code, designs, email correspondence, newsletters, downloads and all other information is owned and property of Pixl Creative and may not be used or reproduced without written permission.

You agree not to copy, duplicate, steal, modify, publish, display, distribute, reproduce, store, transmit, post, create derivative works, reverse engineer, sell, rent or license any part of the Content in any way to anyone, without our prior written consent. You agree to abide by the copyright, trademark laws and intellectual property rights and shall be solely responsible for any violations of these terms and conditions.

Products

All products provided on this Website are copyrighted by Pixl Creative and may not be sold, redistributed, reproduced, or given away unless otherwise permitted by the owner.

All products are sold to individuals, the license is given to the buyer only. Each purchase grants one license to the buyer only. Buyers are not allowed to share Template links or claim any products or designs as their own.

You may not redistribute or resell any Template or a modified version of any Template in its editable template format.

Under this license, you may create an unlimited number of designs using a Template for promoting your own business or personal use only. If you need to create designs for clients for commercial use then please contact us to purchase a Commercial License.

Prices

All prices are in New Zealand dollars.

Refunds

Due to the nature of digital products, we cannot offer a refund for change of mind. It is very important that you read the product page, title and description thoroughly before committing to purchasing a digital product, such as a Guide, Template or Printable.

Digital products are non-tangible by nature and cannot be ‘returned’ as full access is granted upon payment. Therefore, in most cases, a refund will not be possible. Your purchase may be eligible for a refund or credit in the following situations:

  • You accidentally purchased two copies of the same product.
  • There is a technical problem with the product that cannot be reasonably rectified (sufficient information is provided regarding how the error was created, and the technical fault lies with the product).
  • The product was misrepresented in the description, or when an item stated to be included is not delivered. Misrepresentation does not include subjective opinions on the quality or appearance of an item. 

We are unable to process refunds in the following situations:

  • You no longer need/want the purchased product.
  • You feel that the item is of low quality.
  • You don’t have sufficient expertise to use the product.
  • You don’t have the correct software (described in the listing) to open and edit the product.
  • You bought an item by accident, and our system shows that the product or access file was downloaded.
  • You are having trouble downloading the product because your internet is not fast enough, unstable, cannot handle a large download, or similar issues related to your internet service.
  • You claim the item is experiencing a technical issue, but are unable or unwilling to provide sufficient evidence for the technical issue. 
  • Your product purchase was made more than 30 days ago.

If you have any concerns, questions or issues with our digital products, please reach out to us.

Limitation of Liability

Use of this Website is at your own risk. Pixl Creative is not liable for any damages resulting from your use of our Website or services, including but not limited to direct, indirect, incidental, or consequential damages.

By purchasing any of our products or services, you accept, agree and understand that you are fully responsible for your progress and results and that we offer no representations, warranties or guarantees verbally or in writing regarding your results of any kind.

You also understand that any testimonials or endorsements by our customers or audience represented on our social sites, website, content, landing pages, sales pages or offerings have not been scientifically evaluated by us and the results experienced by individuals may vary significantly. Any statements made are simply opinion and thus are not guarantees or promises of actual performance. We offer no professional legal or financial advice.

Indemnification

This Website and related materials are provided for educational and informational use only. You agree to indemnify and hold Pixl Creative harmless from any damages, losses, or liabilities resulting from your use of our Website, services and any related communications, including as a result of any consequences incurred from technological failures such as a payment processor error(s) or system failure(s).

Governing Law

These Terms and Conditions are governed by the laws of New Zealand, without regard to its conflict of law provisions. Any disputes arising from these terms will be resolved in the courts of New Zealand.

Modifications

We reserve the right to modify these Terms and Conditions at any time. By continuing to use our Website or services after any changes are made, you agree to be bound by the modified terms.

This Website is updated periodically and while we try to make accurate statements in a timely and effective manner, we cannot guarantee that all materials and related media contained herein are entirely accurate, complete or up-to-date. You expressly acknowledge and understand that any information or knowledge you gain as a result of using this Website is used at your own risk. If you should see any errors or omissions and would like to let us know, please get in touch with us.

If you have any questions or concerns about our Terms and Conditions, please get in touch with us.

Contact us

Pixl Creative
Tanya Hyde
Email: tanya@pixlcreative.nz

Effective from 1 Jan 2024